TOS & Privacy


  1. netagenda AG (hereinafter ‘netagenda’) offers services at **. By using these services, you agree to the current General Terms & Conditions (hereinafter ‘GTCs’).
  2. netagenda reserves the right to adjust the GTCs at any time without advance notice. The most current version of the GTCs can be found at
  3. The invalidity of any provision in these GTCs shall not adversely affect the validity of the remaining provisions.
  4. netagenda reserves all copyrights and other rights to its services. You do not have the right to remove, conceal or modify legal markings (such as copyright and trademark symbols).
  5. Violation of these terms invalidates your right to use the services and gives netagenda the right to suspend your user account or your access to the services.
  6. These GTCs form the entire agreement between you and netagenda, and replace all previous agreements under this title. No verbal ancillary agreements exist.
  7. Swiss law shall apply in all cases, regardless of your location. The forum of jurisdiction is Zurich, Switzerland.

Guidelines for the use of Apointi

    1. You agree to use netagenda’s services in accordance with the current terms and in line with the regulations and legislation relevant to you.
    2. Users must be adults or must have written permission to use the services from their legal guardian.
    3. Users must register to create a user account with netagenda. All the required information you provide when you register must be correct and true, and you must keep this information up to date. You are also responsible for keeping your password safe and secure. You are not permitted to use automated technology to create accounts.
    4. You are not permitted to impersonate another person on netagenda.
    5. You agree not to intentionally interfere with or disrupt the services in any way.
    6. You agree not to reproduce, copy, sell, trade or distribute the services for any purpose.
    1. As the holder of a netagenda user account, you are responsible for ensuring that your content is not abusive, that it does not infringe copyrights, trademarks or other rights, and that it is not offensive to other netagenda users. netagenda reserves the right to (but is not required to) check, filter, modify, reject or delete content or accounts within its services.
    2. When you subscribe to netagenda, choose a unique URL (website address) for your site. netagenda reserves the right to modify or reject this name if, for example, it intentionally or unintentionally violates the copyright of a third party or if you have chosen an offensive URL.
    3. netagenda reserves the right to release URLs that have not been paid for or are no longer being paid for.
    4. A netagenda mobile website is always associated with a user account. You are responsible for keeping your contact details, such as phone numbers and email addresses, up to date and for noting any emails from netagenda.
    5. Appointments that customers make with you via netagenda are binding. This means that customers must be able to rely on the fact that the booked appointment will take place. If you cannot keep an appointment, you are responsible for notifying the affected customer as soon as possible.
    1. All the required information you provide when making an appointment must be correct and true.
    2. Appointments that you make as a customervia netagenda are binding. Service providers rely on you to keep (and, if applicable, pay for) the booked appointment. If you cannot keep an appointment, you are responsible for notifying the affected service provider as soon as possible. In this case, the service provider’s cancellation terms shall apply.


  1. Protection of your privacy and the data you have provided on is very important to netagenda. netagenda takes all normal and reasonable steps to protect personal information against loss, misuse, unauthorised access, disclosure, changes and deletion.
    1. Cookies will be stored on your computer when you use Cookies are small pieces of information used to uniquely identify your browser. They can also contain additional information such as user preferences. netagenda uses cookies to compile statistical information to facilitate use of our services, improve the quality of our range and, in some cases, control advertisements.
    1. netagenda offers optional plugins to enable better integration with your local user environment (calendar, contacts). A plugin is software that you download and install on your computer and which has access to your calendar and contacts. netagenda uses information that is accessible via the plugin solely for its intended purpose. netagenda accesses only the information that it needs to deliver the service.
    2. Ein Plugin ist in diesem Zusammenhang eine Software, die Sie herunterladen und auf Ihrem Rechner installieren, und die Zugriff auf die Informationen in Ihrem Kalender und Ihrem Adressbuch hat. netagenda verwendet die auf diese Weise zugänglichen Informationen ausschliesslich zum vorgesehenen Zweck. netagenda greift nur auf diejenigen Informationen zu, die zur Erbringung der Dienstleistung erforderlich sind.
    1. netagenda reserves the right to display advertising on its website and in its emails. This advertising can be controlled based on information that is available to netagenda (your language, IP address, survey content, etc.). Advertising is always controlled by automated technology. Information used to control advertising is not analysed manually or passed on to advertising customers.


  • netagenda cannot guarantee that services will meet your needs or expectations, or that they will be available without interruption, delay, security threats or errors. Nor can it guarantee that the results you get from using the services will be correct and reliable, or that any errors in the services will be corrected.
  • netagenda is not liable for direct or indirect losses of any kind that result from any of the following: use of, or being unable to use, the services, changes to the services, long-term or short-term non-availability of the services, non-availability or incorrect availability of data processed by the services, or other causes connected with the services.
  • netagenda provides technical support on a best-effort basis, but it cannot guarantee the availability of technical support.
  • netagenda has the right to use third-party services to deliver its services at any time and to any degree.
  • netagenda has the right to temporarily or permanently discontinue, remove or change the services (or parts of them) or add new services at any time. Such changes are automatically subject to these terms. Your continued use of the services after such changes implies an acceptance of the changes.
  • Terms of payment and prices

    1. Prices of packages are given in the contract. The contract term is a minimum of one year (12 months).
    2. The first invoice must be paid within 30 days of signing the contract. If payment is not made by the agreed deadline, the account will be deactivated. All subsequent invoices must be paid by the deadline set in the contract. If payment is not made by this time, an additional fee will be charged for administrative costs.
    3. Existing subscriptions are automatically renewed for an additional year at the end of the subscription period (one year, for instance), but may be terminated at the end of the subscription period at any time. A written cancellation should be sent by email to or by post to netagenda ag, Limmatquai 106, 8001 Zürich. The date of receipt shall apply. No refunds will be given for subscription periods that have already been paid. Absolutely no refunds will be given in the following cases: service downtime during the subscription period, downgrades, partial use of services, changes to functionality.
    4. netagenda reserves the right to change the price of services at any time. However, price changes do not affect existing subscriptions or contracts until renewal of the contract or subscription.
    5. Neither you nor third parties can hold netagenda liable for price changes or consequences arising from price changes.

    Fees and terms of use for online payments

      1. Die zusätzlichen Gebühren belaufen sich auf 2.9% + 0.30 $ des Gesamtbetrages plus CHF 1.– pro Buchung. Bei Zahlungsunfähigkeit können weitere Gebühren durch die BURG Inkasso AG aufkommen.
      1. Payment processing services for owners on netagenda are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”).
      2. By agreeing to these terms or continuing to operate as a owner on netagenda, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time.
      3. As a condition of netagenda enabling payment processing services through Stripe, you agree to provide netagenda accurate and complete information about you and your business, and you authorize netagenda to share it and transaction information related to your use of the payment processing services provided by Stripe.
    Zürich, 03. Februar 2018